Request a replacement | TS-BXL Service Vouchers

Client area

1Your situation

To offer you the right solution, we first need to understand what is happening. Which of these situations is yours?

Temporary replacement

Illness, injury, leave, a short career break…

We look for someone to replace her while she is away, depending on our availability.
The replacement may come on a different day or at a different time than usual.
When she is back, she resumes her visits with you.

Leaving the company, retirement, a long career break, a new work area…

We propose a new housekeeper for all future visits.
We pass on your habits and instructions so the transition is as smooth as possible.
The day or time may need to change: we discuss it with you.

Quality of work, punctuality, communication, trust…

We can hear anything: tell us frankly what did not work.
Your explanations help us choose someone better suited, and avoid repeating the mistake.
Meanwhile, unless working together has become impossible, the current visits continue.

Step 2

A replacement is not just finding someone who is free: it is finding the right person, at the right time, without disrupting other schedules.

01.
You explain
In the form: the type of replacement, the dates if it is temporary, and what matters to you.
02.
We search
We match your criteria with our team’s schedules and profiles, as close to your home as possible.
03.
We propose
A person, a day and a time. Nothing changes without your agreement.
04.
We check in
After the first visits, we make sure everything is going well.

Request
a temporary replacement